Appian Smart Service — Send Email

Configure Send Email Component in Appian

Rochisha Jaiswal
2 min readFeb 19, 2022

Sending emails is a common feature that is present in many applications. This feature is used to notify user about news, like a newsletter, about your product status when it’s facing to an issue, recovery password and so on. In this blog post, we are going to see how to setup Send Email in Appian.

Steps to follow to setup Send Email component and start sending emails —

To get a basic email sent, we only need to configure the Setup tab in this node.

SCREENSHOT OF A BASIC EXAMPLE

From field: Selecting “Process Model” will trigger an email sent from the process (for example, processmodel1234@my_company.appiancloud.com

— To field:

One email: toemailaddress(“email.one@domain.com”)

More than one email: toemailaddress({“email.one@domain.com”, “email.two@domain.com”})

— Subject field: Any text content

— Body field: Any text content

Dynamic Subject and Body —

To send an email with a dynamic subject or body, we can use the blue edit icons. We can then use functions or process model parameters to create the text during runtime.

Tips: To insert a new line in an email body, we must use “<br>”.

Congrats, we have learned how to Configure Send Email component in Appian!

Dear reader, I hope this was clear and useful. If you found it interesting don’t forget to like this article and follow me to be notified about similar ones in future. See ya!

--

--